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Account
Registration is free and takes under 2 minutes. Head to the Register page, enter your email address and Philippine mobile number, create a secure password, fill in your personal details, and verify your mobile number via OTP. Once verified, your Supeace account is active and ready for a first deposit. No document upload is required at registration — KYC verification is only needed before your first withdrawal.
You must be at least 18 years old to register and use Supeace. This is a legal requirement under Philippine gaming regulations. Age verification documents are required before your first withdrawal is processed. Accounts found to be held by minors are closed immediately and any deposits are returned.
On the Login page, click "Forgot password?" and enter the email or Philippine mobile number registered to your account. A reset link or OTP will be sent within 60 seconds. Follow the link or enter the OTP to create a new password. If you no longer have access to your registered email or mobile number, contact our 24/7 support team at support@supeace.net with identity verification details.
No. Supeace strictly enforces a one-account-per-person policy. Creating multiple accounts — whether for yourself or on behalf of someone else — is a violation of our Terms and Conditions. All associated accounts may be permanently closed and balances forfeited. If you believe a duplicate account was created in error, contact support immediately to resolve it before attempting to log in to either account.
Log in to your Supeace account and go to Settings → Account Details. You can update your email or mobile number there. Both changes require OTP verification to the new contact details before they take effect. If you have already lost access to your registered contacts, reach out to support with identity verification to update them manually.
Deposits
Log in to Supeace and go to Wallet → Deposit. Select your preferred payment method — GCash, Maya, GrabPay, Coins.ph, BDO/BPI/UnionBank online banking, or Visa/Mastercard. Follow the on-screen instructions to complete the transaction. GCash and Maya deposits are processed in real time — your Supeace balance updates within seconds. The minimum deposit amount is ₱100.
The minimum single deposit on Supeace is ₱100. There is no maximum single deposit limit imposed by Supeace itself, though individual payment providers like GCash may apply their own daily transaction limits. If you need to make a large deposit, bank transfer via InstaPay or PESONet typically supports higher transaction values than e-wallets.
Supeace supports the following Philippine payment methods: GCash, Maya, GrabPay, Coins.ph, BDO Online Banking, BPI Online Banking, UnionBank Online, InstaPay/PESONet bank transfers, and Visa/Mastercard debit or credit cards. All amounts are processed in Philippine Pesos (₱). Foreign currency transactions are not supported.
GCash and Maya deposits typically reflect within 30 seconds. Bank transfers (InstaPay/PESONet) can take 5–30 minutes during standard banking hours. If your balance has not updated after the expected timeframe, first check that the transaction was actually completed on your payment app side (look for a deduction in your GCash/bank balance). If the money left your account but hasn't appeared in Supeace, contact support@supeace.net with your transaction reference number and we'll resolve it promptly.
Withdrawals
Log in to your account and go to Wallet → Withdraw. Select your withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm the request. Withdrawals go to your verified payment method only — the same one used for your most recent deposit, or your KYC-verified primary account. You must complete KYC identity verification before your first withdrawal is processed.
Supeace targets GCash and Maya withdrawal completion within 5 minutes during standard hours (6 AM – midnight). Bank transfers via InstaPay or PESONet are typically completed within the same business hour on weekdays. Withdrawals submitted outside standard hours or on public holidays may take slightly longer. You can track the status of your withdrawal in Wallet → Transaction History.
Yes — the minimum single withdrawal on Supeace is ₱200. This helps keep processing costs manageable, which is part of how Supeace maintains fast withdrawal processing for all players. Only your real-money balance (not uncleared bonus funds) is withdrawable. Your current withdrawable balance is always displayed separately in your wallet dashboard.
KYC (Know Your Customer) verification is required before your first Supeace withdrawal. Acceptable Philippine government-issued IDs include: passport, SSS/UMID card, PhilHealth ID, driver's licence, voter's ID, or Postal ID. Upload a clear photo of your chosen ID via the Verification section of your account dashboard. KYC is a one-time process — once approved, future withdrawals proceed without additional documents unless your personal details change.
Common reasons for a declined withdrawal include: incomplete KYC verification, attempting to withdraw bonus funds that have not yet met wagering requirements, a mismatch between your registered name and your payment account name, or the withdrawal method not matching your deposit method. Check your email for a specific reason — Supeace sends a notification when a withdrawal is declined. If you are unsure, contact support with your transaction reference number.
Bonuses
Your welcome bonus is credited automatically on your first qualifying deposit — no promo code or manual opt-in required. Simply register your account, make your first deposit of ₱100 or more, and the welcome bonus up to ₱5,000 will appear in your wallet immediately. The bonus has wagering requirements — full details are shown in the Promotions section of your account.
A wagering requirement (sometimes called a rollover or turnover) means you need to bet a certain total amount before bonus funds convert to withdrawable real money. For example, a bonus with a 10x wagering requirement on a ₱1,000 bonus means you need to place a cumulative total of ₱10,000 in bets before that bonus becomes withdrawable. Your current progress against the wagering requirement is always visible in your wallet dashboard under Bonus Balance.
Bonuses can be removed from your account for several reasons: the bonus validity period expired before the wagering requirement was met, a qualifying withdrawal was made before completing the wagering requirement, or the bonus terms were breached. Each bonus has a validity window displayed in the Promotions section. If you believe a bonus was removed in error, contact support with the specific bonus name and date it was credited.
Supeace runs regular promotions for existing members including reload bonuses on specific days of the week, cashback offers on selected games, referral bonuses when you invite a kabayan to join Supeace, and seasonal festival promotions tied to Philippine events. All active and upcoming promotions are listed in the Promotions tab inside your account dashboard. Check it after each login — some offers are time-sensitive.
Games
Supeace offers eight core game categories for Filipino players: Sabong (live cockfighting streaming and betting), Bingo (multiple room variants), Poker (Texas Hold'em and other formats), Tongits (the classic Filipino card game), Basketball Betting (PBA and international leagues), Betting Odds (multi-sport markets), and MMA Betting (ONE Championship and international fights). All games are accessible immediately after your first login.
Supeace streams live Sabong matches from licensed arenas in the Philippines. Once logged in, go to the Sabong section to see the live schedule and active matches. You can watch the livestream and place your bet (Meron, Wala, or Draw) before the betting window closes for each fight. Results are settled immediately after the fight ends and winnings are credited to your wallet in real time.
Yes. Supeace's Tongits section connects you with real Filipino players across real-money tables at various stake levels. The game follows standard Tongits rules — 3 players dealt 12 cards each from a 52-card deck, with the goal of emptying your hand through draws and discards. You can choose your preferred stake level and join an available table, or create a private game and invite friends.
Visit the Basketball Betting section to see all available matches and markets for the current day and upcoming schedule. Markets typically include match winner, point spread, total points (over/under), and selected player props. Click your chosen selection to add it to your betslip, enter your stake in Philippine Pesos, and confirm the bet. Odds are updated in real time throughout the match window.
No app download is required. Supeace is a fully mobile-optimised web platform that works directly in your phone's browser — Chrome, Safari, or any standard mobile browser. Simply visit supeace.net, log in, and all games are immediately accessible. The platform is designed specifically for Philippine mid-range Android and iOS devices and performs well on standard mobile data connections.
Security
Yes. Supeace operates under a PAGCOR (Philippine Amusement and Gaming Corporation) licence, which means it is authorised and regulated by the Philippine government authority responsible for overseeing online gaming operations. PAGCOR licencing requires compliance with financial, operational, and player protection standards. Player funds are held in segregated accounts and all transactions are SSL-encrypted.
Act immediately. If you can still log in, change your password right away and use the "Log Out All Devices" option under Security Settings. Then email support@supeace.net with "Account Security" in the subject — our team will review your login history and lock the account if suspicious access is confirmed. Supeace will never ask for your password or OTP via email, SMS, or chat. Any such message is a phishing attempt — report it to us.
Yes. Supeace offers OTP-based two-factor authentication. When enabled under Settings → Security, a one-time PIN will be sent to your registered Philippine mobile number for every new login session. This PIN is time-limited and single-use, meaning that even if someone has your password, they cannot log in without access to your registered SIM. We strongly recommend enabling 2FA for all Supeace accounts.
Responsible Gaming
Log in to Supeace and go to Settings → Responsible Gaming → Deposit Limits. You can set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately when set or reduced. Increasing a limit requires a mandatory 48-hour cooling period before it takes effect — this protects you from impulsive decisions made during a losing session. There is no cost to setting or changing your limits.
Supeace offers two options: a Cool-Down Period (24 hours to 30 days of temporary account suspension) and full Self-Exclusion (minimum 6 months, with options up to indefinite). Both are available under Settings → Responsible Gaming and take effect immediately. Cool-downs and self-exclusions cannot be lifted early — this is intentional to provide genuine protection. Your verified wallet balance is returned to your registered payment method on self-exclusion. For full details, visit the Responsible Gaming page.
Supeace's responsible gaming support team is available 24/7 via live chat inside your account, or by email at support@supeace.net (include "Responsible Gaming" in the subject for priority handling). Our team is trained to respond with genuine understanding — no judgment, no pressure. You can also access a self-assessment quiz and full tool guide on our Responsible Gaming page. If you feel you need to take a break, use the cool-down or self-exclusion tools in your account settings right now.
Session time limits cap how long you can play continuously before being logged out automatically — useful if you tend to lose track of time during an engaging Tongits or Poker session. Reality check alerts are on-screen pop-ups that appear at intervals you choose (every 30, 60, or 90 minutes) showing how long you've been playing and your net win/loss position. Both tools are configured in Settings → Responsible Gaming and are completely free to use.
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